EK Delivery Tiers and Policies
Do we deliver? Always! We pack up our amazing collection on the regular and our superior delivery team takes it all over Northern and the Chicagoland area . What’s included in delivery and how much is it? Well, we’re glad you asked.
We offer our customers 3 different delivery and installation options, each detailed below. The quote for each will be custom and depend on what is rented, how far it is going, time of delivery, and any special venue circumstances (think stairs, elevators, boats, construction sites, whatever).. We’re happy to go over each option with you during the quoting process and help you determine exactly which one fits best with what you need.
Tier 1 – Basic Delivery
This one is great for a private venue that can accept deliveries a day or two ahead of time and pickup the day after the event (grandma’s lake house perhaps). It’s also best for those who have help to set up and clean up.
Tier 2 – Most Popular Delivery Package
This one is our most popular as it implies in the name. This package is best for those who don’t want to do the heavy lifting but don’t mind fluffing a pillow and laying down a rug. We’ll sweep in and place the big stuff and you get to add the fluff. It also works best for those venues that require a more strict delivery and exit time, hello midnight.
Tier 3 – White Glove Delivery
Now here is the FLUFF. This is where our team really shines. Need to line up ceremony seating just right? How about an aisle of rugs laid out in the perfect haphazard fashion? All this and you don’t have to do it yourself. We are here for it friend. This package is full setup and installation. Then we’ll sweep in when the night is through and take it all away like we were never there. Perfection.